Welcome Roxanne!

Lease processing added Roxanne Desmarteau the first week of March. Here are some fun facts about Roxanne to help you get to know her!

Hometown: Winfield, Kan.

Previous work: Emporia Municipal Court Clerk, insurance agent/office manager at American Family

Pets: four dogs and one cat

Favorite color: blue

Three random facts: “I enjoy spending time with my grandkids. I do foster care for rescue dogs. I enjoy Zumba classes.”

Her favorite thing about BLI so far: “I really enjoy the positive atmosphere and camaraderie and my coworkers. Everyone has made me feel so welcome and comfortable!”

Please give Roxanne a warm welcome to the BLI Team. More new faces will be introduced here soon!

Meet Phil, Our Newest Dealer Rep

Phil Carselowey is the new dealer rep in the Midwest – Kentucky, Ohio, Indiana, Illinois, Missouri, Michigan and Wisconsin.

Until ‘Hello’ Again

“A goodbye isn’t painful unless you’re never going to say hello again.”  –Unknown

Today is my last day as BLI’s Communications Coordinator.

I’m happy to announce that I’m getting married next weekend. God has truly blessed me with an amazing man to be my husband, and we are very excited to begin our life together.  However, beginning our life together means I will move to Kansas City, Mo. — and that means I can no longer work for BLI.

I have had a wonderful two-and-a-half years at BLI. My coworkers have become family, and dealers (some I haven’t even met) have become great friends. Working with and serving these people has been a pleasure. It will be hard to not be here every day.

I heard a quote that has been attributed both to the movie “Annie” and “Winnie the Pooh”: “How lucky I am to have something that makes saying goodbye so hard.” And that’s the truth. I have been blessed.

Thank you all for the part you’ve played in my life, and I hope to see you all again — in this life or the next.

“I thank my God in all my remembrance of you, always in every prayer of mine for you all making my prayer with joy, because of your partnership in the gospel from the first day until now. And I am sure of this, that He who began a good work in you will bring it to completion at the day of Jesus Christ.” –Philippians 1:3-6

Welcome Jana to the Blog

As we mentioned on the blog and in the April newsletter, we have added several new employees to the BLI Team over the last couple months. All are valuable new members to our team, and we hope to help you get to know each of them as time goes on.

The new communications coordinator, Jana Neufeld, has been here for more than three weeks. She has gotten a great start learning about BLI and jumping right in on projects. She is a great asset to BLI. She will soon become one of BLI’s main bloggers.

Here are some fun facts about Jana to help you get to know her!

Hometown: Ulysses, Kan.

Education: studied advertising at Kansas State University

Pets: a cat, Molly

Favorite color: purple

Favorite sports team: KSU — especially football

Favorite cereal: more into granola bars

Three random facts: “I like NASCAR; I’m a Mac Geek; I have an obsession with cookbooks.”

Her favorite thing about BLI so far: Terry’s Good Friday devotion

Please give Jana a warm welcome to the BLI Team — and the blog!

New Faces at BLI

Ashley Foraker started as COO Brian Haag’s administrative assistant in March and has been a great asset to the team.

In our August newsletter, we introduced Angey Cox as Brian’s assistant, and many of our dealers met her at the Open House events in May and January. At the time, Angey had just moved to the area from Arkansas. In February, Angey’s husband, Jon, took another job, and their family returned to their hometown in Arkansas. Angey will be missed!

Ashley has stepped right in and started learning about BLI and training to take over some projects for Brian. She helps Brian however is needed and collaborates extensively with all BLI departments.

MEET ASHLEY
Ashley is from Horton, Kan., and came to Emporia, Kan., to study at Emporia State.

After graduating, she worked at Well Life in Kansas City, Mo. During that time, she commuted to Kansas City from Emporia. Ashley took the position at BLI so she could spend less time commuting and more time with her husband, Pat; son, Brayden; and daughter, AshLynn.

“When the position as Brian’s administrative assistant came available, I jumped at the chance to be part of the BLI team,” Ashley said. “They have helped me feel at home in such a short amount of time.”

The BLI team has enjoyed getting to know Ashley.

“Ashley is transitioning to our team very well,” Brian said. “She is quickly becoming tremendous help for me, and I appreciate the strengths she brings to BLI.”

MORE HIRES
In addition to Ashley, there are other new faces at BLI.

Roxanne Desmarteau joined the lease processing team in February, and Miles Shirk started this month. This should help us provide a higher level of service to you.

Three others have started at BLI this month as well.

Carol Simmons works in accounting. Phil Carselowey has become BLI’s fourth full-time dealer rep. Jana Neufeld is BLI’s new communications coordinator and will step in completely after I get married and move in May.

Stay posted, and we’ll share more about these new folks in the future! Please welcome them to our team!

Scott’s Thoughts: A New Product Type

How can a new product type — like decks — bring more traffic to your lot and improve sales?

No Shoes, but Lots of Experiences

Yesterday was One Day without Shoes, and as we mentioned in our recent blog post, the entire office participated. Though we were all at the office together for much of the day, each person had a different experience — something important they gleaned from the day. No matter what, most of us realized having shoes to wear is a luxury and a blessing.

I didn’t have any errands to run yesterday, but I did have Bible study last night. I walked across the gravel parking lot and into the church building. It was certainly strange walking into the church barefoot and dirty — in contrast with walking in dressed up on Sundays, wearing a nice pair of shoes from my collection.

Here are some other employees’ experiences:

“I wish I could say that I had some awesome experience [in public], but for me it was just come to work and go home,” said Accounts Manager Chrisy Lewis. ” The only part that got me was the cold ground in the morning and trying to lug the extra weight of a baby around on rocks … OUCH! That hurt.”

“Firstof all, it feels really weird to be at work without shoes,” said Controller Steve Standerwick. “When I was in the [BLI] kitchen yesterday morning, I felt like I was home on Saturday walking around in our kitchen. Funny how in our culture, shoes affect the way we feel.  Second, it was just a reminder of how spoiled we are and what we take for granted. My feet are not very tough.”

“One Day without Shoes has always tugged at my heart strings because of how a lack of shoes affects children all over the world,” said Support Team Manager Renee’ Sampsel. “I have seen children living in poverty smile from ear to ear when I have put a new pair of shoes on their feet.  What a small gift that we can give.  It’s heartbreaking to see how filled with joy these kids are to get shoes and to know how I take this blessing for granted every day.  If only we had ever had to do without so that we could truly understand how blessed we are.”

“I didn’t realize how cold your feet get until you don’t have the protection of wearing shoes,” said Accounting Assistant Carol Simmons. “People were very interested in my T-shirt, and they wanted to know how they could participate in One Day without Shoes. Everyone that I talked to thought it was a great idea and wondered why their businesses didn’t participate. Hopefully more businesses will participate next year.”

“By the time I got home last night, my feet were so itchy!” said Customer Service Rep Sandi Swint. ” I was so ready to wash my feet.  Even without the paint [I decorated my feet with], it became very evident to me that shoes are not to be taken for granted. Of course I stepped on the occasional rock, but most of all, [I was shocked at] how dirty the bottoms of my feet were by the end of the day. It made me thankful to have shoes to wear.”

“Going without shoes was a cute thing to do at work. It got real after work, when I DIDN’T know what was on the floor and ground where I walked,” said Communications Coordinator Jana Neufeld. “The first stop was my mom’s nursing home, which was a little bit of a disturbing thought. Second stop, laundry mat. Disgusting, might I say. The parking lot was full of little pieces of rocks, glass, cigarette butts and who knows what else. The inside of the laundry mat was just as nasty. After I got my laundry into my apartment, I realized I had forgotten to check the mail. It would have been so easy to slip on my flip-flops lying there next to the door. But that’s not the point. I walked back down the stairs to my mailbox, just to find it empty. Touché.  But the point was made. I could not wait to get up this morning and wear my shoes. It’s a comfort, but a luxury. I am lucky to have been born as a citizen in a First World country.”

“I took some trash to the Dumpster near my house while I was barefoot.  I didn’t want to get near it,” said Lease Processor Kelly DeWald. ” Each step was calculated so that I wouldn’t go near any extra trash that had fallen.  I read a statistic on the One Day without Shoes website that 30,000 people live in one landfill in the Philippines.  I didn’t want to go NEAR the trash, and they walk barefoot in it every day.  I think that impacted me the most.”

This slideshow requires JavaScript.

If you would like to help a child in need receive a pair of shoes, consider purchasing a pair of TOMS Shoes. With every purchase, they send an additional pair to a child who has no shoes.

Scott’s Thoughts: 1 Percent More

I’m revisiting “Raving Fans” by Ken Blanchard, Sheldon Bowles and Harvey Mackay. (I last talked about it in February of last year.)

What are your customers’ expectations for your products and service? What can you do to exceed their expectations by just 1 percent?

Scott’s Thoughts: Ask Your Questions

How can you take advantage of being part of a large dealer network? How can BLI help plug you in with people you can learn from and share with?

Scott’s Thoughts: How Are Your Sales?

Do you need some specialized sales training for your staff? Contact us today!

Follow

Get every new post delivered to your Inbox.

Join 42 other followers