December 16, 2010
by Jacque Haag
When it comes to design, there are concepts that can almost never go wrong.
Simple. Clean. Modern. Effortless.
These words should also describe the design of your website. The more clean it looks, the easier it is for your customers (and potential customers) to access the information they need. And the fewer distractions on your site, the longer they’ll spend on it.
The problem is when we fall in love with too many ideas, and we try to incorporate them all. In the end, all we get is a cluttered mess. So here is my Top 10 list of “don’ts” to help you de-clutter your website and make it more user-friendly.
10. No photos: Stock photos are cheap and easy to purchase, and good digital cameras don’t cost much these days, so there’s no reason not to have photos on your site. You should have photos of your buildings, lot, etc. (Photos of your staff on your “About Us” page are great too!)
9. More than two font colors: There’s no reason to go crazy with font colors, and the eye can’t take that much craziness anyway. Stick to one color for your main text and one for your clickable text (hyperlinks).
8. Too much scrolling: Instead of throwing every bit of info on one page, categorize it and spread it out. No one likes scrolling and scrolling forever to find what they want.
7. Long paragraphs: Keep sentences clear and to the point (read: short). Keep paragraphs to two to three sentences. Big blocks of text deter readers.
6. Illegible text: Consider your background color and choose an appropriate text color. And steer clear from hard-to-read fonts like scripts and novelty fonts.
5. More than two fonts: It’s a good idea to choose a serif font and a sans-serif font that complement each other. Choose two that are versatile, and use bold, italics, all-caps (sparingly), etc., to have some variety. They don’t have to be Arial or Times New Roman, but “simple” and “clean” are good here too.
4. Music: Pulling up a website and having music blare from the speakers unexpectedly can be slightly annoying — especially if the music isn’t to your liking. Even worse is if there’s no way to stop the music so you can browse in peace.
3. Spelling/grammar errors: The bad news is that errors like these make companies seem unprofessional. The good news is that with Spellcheck and a friend/coworker serving as a proofreader, you can usually avoid them.
2. Clip art: This — like puff paint — is sort of a dated practice. And why use cartoonish images when you can use photos?
1. Flashing/moving/glittery graphics: These are Clip Art, Version 2.0. They were fun when we figured out how to use them in 1999, but people aren’t as enthused with them these days.





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